Yuvarajan Seenivasagam

Led a team of 12 person in warehouse personnel, overseeing daily operations, including inventory management, order fulfilment, and shipping. Developed and implemented strategies to optimize warehouse processes, resulting in a [percentage] increase in operational efficiency. Collaborated with cross-functional teams to ensure timely order processing and delivery, maintaining high customer satisfaction levels. Implemented inventory control measures, reducing stock discrepancies and improving inventory accuracy. Coordinated with suppliers, logistics partners, and e-commerce platforms (Lazada, Shoppe, Amazon, RedMart, FairPrice) to ensure smooth operations and on-time order fulfilment. Monitored and analysed key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover, taking corrective actions as necessary. Utilized warehouse management systems (WMS) and inventory management software to track and manage inventory levels, generate reports, and streamline operations. Conducted regular safety audits and training sessions to maintain compliance with safety regulations and promote a safe working environment. Mentored and trained warehouse staff, fostering a high-performing and motivated team.

Coordinated logistics operations, including transportation, scheduling, and tracking of shipments. Oversaw inventory management, including receiving, inspection, storage, and rotation of goods. Collaborated with suppliers, freight forwarders, and customs agencies to ensure smooth import/export operations. Managed e-commerce platforms (Lazada, Shoppe, Amazon, RedMart, FairPrice) for product listings, pricing, promotions, and customer inquiries. Processed customer orders, picking, packing, and shipping items in a timely and accurate manner. Utilized inventory management software to track and reconcile inventory levels, minimizing stock discrepancies. Conducted regular cycle counts and physical inventory audits to ensure inventory accuracy. Provided exceptional customer service, resolving inquiries and concerns in a professional and timely manner. Assisted in the implementation of process improvements, resulting in increased productivity and efficiency. Strong knowledge and understanding of logistics operation and principles Basic understanding of supply chain operation & processes Hands-on experience in performing warehouse duties Proficient in Microsoft Office, Microsoft Project Good knowledge of maintenance, operations, safety and product knowledge. Developed and executed strategy for logistics and inventory management. Has an inquisitive mind for new knowledge in addition to having excellent analytical skills Maintain a safe and clean work environment by enforcing safety procedures, rules, and regulations Prepare schedules, daily reports, accomplishment reports and other documents required by project management/client/owners. Supervised shipping and receiving, distribution and workplace safety. Completed daily operations on time and maintained high standards of accuracy. Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule. Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints. Maintain online inventory and monitoring the online orders are picked and packed correctly