Giới thiệu bản thân
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• I have over 12 years experience in Forwarding Co., which mean I can come into your company and make fast and immediate impact. I am strong comunicator, work very well both on my own and as part of team. I will always provide excellent customer service and I will always perform to a high standard whilst under pressure. I am possitive, forward thinking person and I genuinely beleive I can come into the team and help push the company forward towards acheiving its goals. If you hire me, you will quickly see a possitive return on your investment.
Giới thiệu bản thân
• I have over 12 years experience in Forwarding Co., which mean I can come into your company and make fast and immediate impact. I am strong comunicator, work very well both on my own and as part of team. I will always provide excellent customer service and I will always perform to a high standard whilst under pressure. I am possitive, forward thinking person and I genuinely beleive I can come into the team and help push the company forward towards acheiving its goals. If you hire me, you will quickly see a possitive return on your investment.
Trình độ học vấn / chuyên môn
Mô tả về quá trình học vấn/chuyên môn của bạn
education
Trình độ học vấn / chuyên môn
TCS ACADEMY
Iata dangerous goods regulations – cat 6 - Khác
2021 → 2021
Iata dangerous goods regulations – cat 6
TCS ACADEMY
Iata dangerous goods regulations – cat 6 - Khác
2019 → 2019
Iata dangerous goods regulations – cat 6
TCS ACADEMY
Iata dangerous goods regulations – cat 6 - Khác
2016 → 2016
Iata dangerous goods regulations – cat 6
University of Finace – Marketing
Bachelor of Business Management - Đại học
2011 → 2013
Chuyên ngành Kinh Doanh quốc Tế
College of Finace – Customs
Customs - Cao đẳng
2007 → 2010
Chuyên ngành Hải Quan
Kỹ năng
Mô tả những kỹ năng và kinh nghiệm của bạn
experience
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Kinh nghiệm làm việc
Mô tả kinh nghiệm làm việc
experience
OPERATIONS SUPEVISOR - Nhuan Phat TST Co.,LTD
1/2023 → / (2 năm 3 tháng)
HỒ CHÍ MINH
• Lead the operations team
• Strength in bulk ships and FDI exports (coffee, rice, cement...) refer US/CANADA lane
• SOA with agency
• Updating weekly report
• Check all quotation
• Check all email and follow to prevent the trouble as much possible
• Support accounting team to finalize financial report on time
• Managing curent customer accounts
• Check rates and quote to customers/overseas agents
• Maintain relationship with shipping line, airline, vendor and other
• Searching service rate
• Master of Seaport/Airport customs process
• Master about Freight market
• Have solution for resovle problem about cargo delay, loss, missing, damage..
• Develop and maintain relationship with customer/carrier/overseas agents
• Contact co-loader, airline, carrier to get competitive rate.
• Tracing shipments and update to customers & oversea partners.
• Making weekly/monthly data report of the shipping plan
• Update shipment information, documentations processing related to shipments and time by time report
• Coordinate with local agents and oversea partners, airline, co loader to work smoothly, handling customer's inquiries.
Operation Supevisor - Clasquin VietNam LTD
2/2016 → 12/2022 (6 năm 9 tháng)
HỒ CHÍ MINH
• Lead Opetation team at HCM & HAN
• Check all quotations
• Check all email and follow up to prevent the trouble as much as possible
• Support account team to finalize financial report on time
• Managing customer key account
• Received all inquiry from customer/overseas agent
• Check rates and quotations, consult the service to customer/agent
• Place booking with carrier, then follow up until cargo arrived Dest
• of Seaport/Airport customs process
• Master about Freight market
• Have solution for resovle problem about cargo delay, loss, missing, damage..
• Follow and input sales/cost, check profit/lost for closed jobfiles (CW 1)
• Build and develop customer market to acheive volume and profit target
• Maintain relationship with shipping line, Airline, vendor, co-loader and other partner
• Planned and executed new strategies to increase sales.
• Collaborated with staff to formulate budgets and improve department revenue.
Air freight / Sea freight Operation - Clasquin VietNam LTD
4/2014 → 1/2016 (1 năm 9 tháng)
HỒ CHÍ MINH
• Handle Sea/Air at HCM & HAN
• Check all quotations
• Check all email and follow up to prevent the trouble as much as possible
• Support account team to finalize financial report on time
• Managing customer key account
• Received all inquiry from customer/overseas agent
• Check rates and quotations, consult the service to customer/agent
• Place booking with carrier, then follow up until cargo arrived Dest
• Send booking cfm to customer and flight schedules/ vessel schedules to overseas agent
• Submit SI, VGM
• Send prealert to overseas agent
• Issue DN, Awb, Swb for customers and overseas agent
• Have solution for resovle problem about cargo delay, loss, missing, damage..
• Issue DN, Awb, Swb for customers and overseas agent
• For import shipment: received alert from overseas agent or request from cnee. Check and quote service rates for customer/ overseas agents
• Issue AN/DN to customers and submit MNF, release DO
• Closely work with related parties (shipper, carrier, agent..) to arrange the shipping plan. Issue AWB/BL, debit note/invoice to customers/ overseas for each shipment
• Master of Seaport/Airport customs process
• Master about Freight market
• Follow and input sales/cost, check profit/lost for closed jobfiles (CW 1)
• Build and develop customer market to acheive volume and profit target
• Maintain relationship with shipping line, Airline, vendor, co-loader and other partner
• Planned and executed new strategies to increase sales.
• Collaborated with staff to formulate budgets and improve department revenue.
Logistic Excutive - MAI THANH CORPORATION
2/2011 → Hiện tại
HỒ CHÍ MINH
• Subscribe to the implementation of import and export plans. (The food items, beverages, candy, spices ... for Metro Cash & Carry system, equipment, machinery, chemicals ...)
• Subscribe to the payment of import and export partners.
• Do procedures relating to payments for import and export contracts.(T/T, L/C, DP,DA…)
• Archive update file import and export.
• Contract drafting, preparation of documents and papers relating to the import and export.
• Complete the import and export declarations.(VNACCS)
• Contact us to work with partners within the scope of the charge.
• Working directly with the carrier, FWD ... to book goods door to door.
• Subscribe liabilities and payments to customers.
• Do licenses, Quality of all kinds of imported goods.
• Manage and track the workflow of the delivery staff to ensure that best meet the requirements of customers.
• Delivered high level of service to customers in effort to build upon future relationships.
• Formed and sustained strategic relationships with clients.
• Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
• Proofread business agreements to identify loopholes and safeguard organisation.
• Met individually with employees to offer feedback and insight on job tasks based on careful review.
• Implemented training and development programmes for new employees to successfully exceed retention targets.
• Conducted financial analysis, researched business agreements and negotiated critical contracts.
• Led and contributed to market and business development activities, identifying and pursuing new potential client services opportunities.
• Directed hiring and training of new managers to drive organisational improvements.
• Implemented company policies and legal guidelines to maintain standards and verify compliance from staff.
• Negotiated with contractors and vendors to provide cost friendly contracts.
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