Phan Quốc Vinh

- Ability to communicate effectively with a wide range of customers. - Able to handle complaints and difficult situations. - Professional and friendly at all times with great energy and enthusiasm. - Able to contribute effectively to team projects. - Strong points: hard working, fast learning, good negotiation skill and problem-solving oriented person. - Strong Communication skill, Group working

• Đại học Dân Lập Ngoại Ngữ Tin Học Tp. Hồ Chí Minh Tháng 9/2009 - Tháng 10 /2012 Bằng cấp: Cao đẳng Chuyên ngành: Foreign Language

• Luxury Watches Consultant Tên công ty: Tic Tac Trading Co. Ltd Tháng 1/2015 - Tháng 8/2015 Tỉnh/Thành phố: Hồ Chí Minh Cấp bậc: Nhân viên Nhiệm vụ chính & Thành tích nổi bật: • Delivering the best consultation to customers to chose the most conforrmable watches • Maintaining the immaculate display of watches, pens, leather goods, fine jewelry and preparing of counters merchandising • Retail counter sales & detailed inventory checks • Coordinating with Marketing department to receive information about newest promotion campaign of the company • Translating documents about watches like the history, user manual, short articles from magazines. • To issuing an invoice if requested • Other tasks assigned by manager • Telephone Assistant Tên công ty: VietData Tháng 8/2013 - Tháng 12/2014 Tỉnh/Thành phố: Hồ Chí Minh Cấp bậc: Nhân viên Nhiệm vụ chính & Thành tích nổi bật: • Conduct oversea calls to customers that requested a call-back and expressed interest in company’s business in some countries such as: Belgium, Sweden, Swizertland, Greece, Egypt, Cypus, UK, UAE, Saudi Arabia, India, Maldives, Brazil, Canada, Australia, Malaysia, Indonesia, Japan, Korea…to make an initial introduction about the company, then transfer the calls the Salesman • Conduct oversea calls of “Not Availible” leads to estimate the customer’s interest in the business of the company to either remove them from the lists permanently or to add to potential lists • Update the data to data entry department • Other tasks assigned by manager • Intern Translator Tên công ty: Dong Thanh Co. Ltd Tháng 5/2013 - Tháng 8/2013 Tỉnh/Thành phố: Hà Nội Cấp bậc: Mới tốt nghiệp/Thực tập sinh Nhiệm vụ chính & Thành tích nổi bật: • Translate the documents relating to the Hi-End audio equiments with the following articles : “Product Overview, Specification, Review, Instruction…” • Partially manage the company webiste and E-Stores on Vatgia.com • Partially responsible for the reliable, precise and attractive contents in translated documents on the website • Other tasks assigned by manager

Self-motivated and results-oriented salesman with more than 2 years in telemarketing and telesales in English speakers markets. A good marketer with depth knowlege of promoting company's products to sales close. An ability to communicate with all types of customers and drive them to open new accounts. Clearheaded and remain calm in tense situation.