EDUCATION:
Foreign Language University
B.A in English
WORKING EXPERIENCES:
PRESENT:
FREELANCE TRANSLATOR:
SOME TRANSLATION COMPANIES IN HANOI & HCMC:
- Delivering excellent translation services while meeting all requirements and deadlines in numerous freelance positions;
- Organizing and being personable with an outstanding reputation for my dedication and superior work ethic.
FREELANCE INTERNAL AUDIT:
FOODS EMPIRE SINGAPORE (FMCG Company):
Primary function:
- Recruit, monitor, manage, and motivate Sales Teams to achieve sales targets given;
- Operate information, forecast and distribute goods to store system;
- Manage information of customers and customer service;
- Market research and report, analyze to get update key potential location for brand and business development;
- Study well and understand in-sight competitors’ business performance, benchmark in term of sale, price, and business performance.
Roles & responsibility:
- Inform sale target and enforce the sales team to achieve individual as well as store’s target;
- Report daily – weekly and monthly to update for BOD and brand principle;
- Weekly meeting to review and update performance of all stores and staffs;
- Manage and provide monthly report the given expense to be in line with budget for sales team.
Stock management:
- Be responsible for allocate stock and new arrival items to all stores;
- Analyze slow moving products, phase out to push sales
- Order stock for stores on weekly basic to all stores;
- Train staff on product quality control at stores in terms of quantity and quality;
- Work closely with Region for product ordering to make sure it on counter on time
- Work with Merchandising to warranty time-line of new visuals for all counters;
- Work with Zone & local team to understand the offer & built local relevant unique selling point of each franchise / launch
- Understand consumers’ need & barrier of each key franchise;
- Take responsibility for product launch / discontinue in collaboration with Retail, Logistic to keep the most productivity portfolio;
- Analysis product performance & propose quantity for forecast to place accurate orders for new launches;
- Analyze and Manage healthy stock level in counter and at warehouse.
Manage sale staffs:
- Propose incentive programs to motivate sales an all sale staffs and generate sales;
- Report and analyze the effectiveness of all incentives programs on weekly and monthly basic;
- Collect, check and confirm working hours, commission & incentive payment to BM & HR Dept.;
- Motive and ensure sales team’s performance;
- Regular conduct training and coaching to sale team and new staffs.
Manage customer data:
- Analysis customer data base to serve business objectives, update and provide Customer Data,
- Check KPI and report the efficiency of collecting customer information of Sales team.
Manage retail KPIs:
- Conduct regional Retail Training program (Addict to Retail) or any updated Retail Management program given from regions;
- Regularly coach and prepare report to ensure staffs are followed and % growth of retail KPI.
(05/2014-03/2016):
- PROJECT ASSISTANT –
EVN SUBSIDIARY - MINISTRY OF DEFENSE (Construction Company):
- Translated documents / contracts, interpreted at meetings / discussions / workshops;
- Coordinated and implemented customer care programs, PR programs, marketing, customer development programs, and maintained the customer database;
- Coordinated with all the departments, including schedules, appointments, signatures and daily report checking as well as customer research;
- Dealt with Project documents, job coordination with all levels;
- Ensured proper pricing and contracts are completed and approved according to company's policies and guidelines.
- Managed and coordinated all the departments in the company under the assigned policies / procedures.
(01/2011-04/2014):
- PROJECT ASSISTANT –
PETRO-VIETNAM CONSTRUCTION COOPERATION
(Construction Company):
- Translated documents / contracts, interpreted at meetings / discussions / workshops;
- Translated bidding documents: with ACB, WB...documents;
- Maintained and enhanced the relationships with counterparts; Carried out market research, competitor analysis, and put findings in briefing papers and presentations;
- Deputized for the Director to take decisions within scope and delegate if absent;
- Was responsible for accounts and budgets: Ensured proper pricing and contracts are completed and approved according to company's policies and guidelines;
- Managed and coordinated all the departments in the company under the assigned policies / procedures.
(02/2006 – 12/2010):
- LEADERSHIP PROJECT DEVELOPMENT OFFICER -
WORLD VISION ORGANIZATION IN VIETNAM
(Non-Governmental Organization):
- Translated documents / contracts, interpreted at meetings / discussions / workshops;
- Assisted the Area Development Program Director in overseeing staff and 30 other partners in designing and implementing capacity-building plans and activities and media plans;
- Prepared and monitored budget by gathering and organizing financial information; scheduling expenditures; analyst variances; and implementing corrective actions;
- Maintained building services by identifying, selecting, and monitoring vendors;
- Work across functional business units to support organizational initiatives and business needs;
- Participated in educational opportunities; in reading professional publications; in maintaining personal networks; and in participating in professional organizations;
- Enhanced department reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add values to job accomplishments;
- Learned and applied lessons learned and best practices from Capacity-Building projects.
- Contributed to the development of corporate policies, procedures and programs and other regional initiatives when consulted / involved by the various regional and directly sub-regional heads;
- Conducted some trainings based on the approved action plans & budgets./.
Kinh nghiệm làm việc
EDUCATION:
Foreign Language University
B.A in English
WORKING EXPERIENCES:
PRESENT:
FREELANCE TRANSLATOR:
SOME TRANSLATION COMPANIES IN HANOI & HCMC:
- Delivering excellent translation services while meeting all requirements and deadlines in numerous freelance positions;
- Organizing and being personable with an outstanding reputation for my dedication and superior work ethic.
FREELANCE INTERNAL AUDIT:
FOODS EMPIRE SINGAPORE (FMCG Company):
Primary function:
- Recruit, monitor, manage, and motivate Sales Teams to achieve sales targets given;
- Operate information, forecast and distribute goods to store system;
- Manage information of customers and customer service;
- Market research and report, analyze to get update key potential location for brand and business development;
- Study well and understand in-sight competitors’ business performance, benchmark in term of sale, price, and business performance.
Roles & responsibility:
- Inform sale target and enforce the sales team to achieve individual as well as store’s target;
- Report daily – weekly and monthly to update for BOD and brand principle;
- Weekly meeting to review and update performance of all stores and staffs;
- Manage and provide monthly report the given expense to be in line with budget for sales team.
Stock management:
- Be responsible for allocate stock and new arrival items to all stores;
- Analyze slow moving products, phase out to push sales
- Order stock for stores on weekly basic to all stores;
- Train staff on product quality control at stores in terms of quantity and quality;
- Work closely with Region for product ordering to make sure it on counter on time
- Work with Merchandising to warranty time-line of new visuals for all counters;
- Work with Zone & local team to understand the offer & built local relevant unique selling point of each franchise / launch
- Understand consumers’ need & barrier of each key franchise;
- Take responsibility for product launch / discontinue in collaboration with Retail, Logistic to keep the most productivity portfolio;
- Analysis product performance & propose quantity for forecast to place accurate orders for new launches;
- Analyze and Manage healthy stock level in counter and at warehouse.
Manage sale staffs:
- Propose incentive programs to motivate sales an all sale staffs and generate sales;
- Report and analyze the effectiveness of all incentives programs on weekly and monthly basic;
- Collect, check and confirm working hours, commission & incentive payment to BM & HR Dept.;
- Motive and ensure sales team’s performance;
- Regular conduct training and coaching to sale team and new staffs.
Manage customer data:
- Analysis customer data base to serve business objectives, update and provide Customer Data,
- Check KPI and report the efficiency of collecting customer information of Sales team.
Manage retail KPIs:
- Conduct regional Retail Training program (Addict to Retail) or any updated Retail Management program given from regions;
- Regularly coach and prepare report to ensure staffs are followed and % growth of retail KPI.
(05/2014-03/2016):
- PROJECT ASSISTANT –
EVN SUBSIDIARY - MINISTRY OF DEFENSE (Construction Company):
- Translated documents / contracts, interpreted at meetings / discussions / workshops;
- Coordinated and implemented customer care programs, PR programs, marketing, customer development programs, and maintained the customer database;
- Coordinated with all the departments, including schedules, appointments, signatures and daily report checking as well as customer research;
- Dealt with Project documents, job coordination with all levels;
- Ensured proper pricing and contracts are completed and approved according to company's policies and guidelines.
- Managed and coordinated all the departments in the company under the assigned policies / procedures.
(01/2011-04/2014):
- PROJECT ASSISTANT –
PETRO-VIETNAM CONSTRUCTION COOPERATION
(Construction Company):
- Translated documents / contracts, interpreted at meetings / discussions / workshops;
- Translated bidding documents: with ACB, WB...documents;
- Maintained and enhanced the relationships with counterparts; Carried out market research, competitor analysis, and put findings in briefing papers and presentations;
- Deputized for the Director to take decisions within scope and delegate if absent;
- Was responsible for accounts and budgets: Ensured proper pricing and contracts are completed and approved according to company's policies and guidelines;
- Managed and coordinated all the departments in the company under the assigned policies / procedures.
(02/2006 – 12/2010):
- LEADERSHIP PROJECT DEVELOPMENT OFFICER -
WORLD VISION ORGANIZATION IN VIETNAM
(Non-Governmental Organization):
- Translated documents / contracts, interpreted at meetings / discussions / workshops;
- Assisted the Area Development Program Director in overseeing staff and 30 other partners in designing and implementing capacity-building plans and activities and media plans;
- Prepared and monitored budget by gathering and organizing financial information; scheduling expenditures; analyst variances; and implementing corrective actions;
- Maintained building services by identifying, selecting, and monitoring vendors;
- Work across functional business units to support organizational initiatives and business needs;
- Participated in educational opportunities; in reading professional publications; in maintaining personal networks; and in participating in professional organizations;
- Enhanced department reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add values to job accomplishments;
- Learned and applied lessons learned and best practices from Capacity-Building projects.
- Contributed to the development of corporate policies, procedures and programs and other regional initiatives when consulted / involved by the various regional and directly sub-regional heads;
- Conducted some trainings based on the approved action plans & budgets./.
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