Giới thiệu bản thân
Mô tả về bản thân, nêu các kỹ năng, năng lực, lợi thế và điểm còn hạn chế của bạn nếu có
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I would like to introduce my professional summary. I have worked as an Experienced Customer Service and Sales Support Executive with over 8 years in trading, logistics, and the medical industry. Proven ability in managing orders, coordinating logistics, handling customer issues, and contributing to business growth. Known for attention to detail, cross-functional teamwork, and a continuous improvement mindset.
Regarding my core competencies, including Customer Relationship Management, Sales Order Processing & Logistics Coordination, SAP / ERP System Proficiency, Tender Support & Admin Documentation, Problem Solving & Complaint Handling.
On the other hand, I always focus on my Career Objective. In the short-term, I am going to adapt quickly to a new dynamic work environment and contribute effectively. In long-term, I want to become a key contributor to a sustainable and growing organization.
Giới thiệu bản thân
I would like to introduce my professional summary. I have worked as an Experienced Customer Service and Sales Support Executive with over 8 years in trading, logistics, and the medical industry. Proven ability in managing orders, coordinating logistics, handling customer issues, and contributing to business growth. Known for attention to detail, cross-functional teamwork, and a continuous improvement mindset.
Regarding my core competencies, including Customer Relationship Management, Sales Order Processing & Logistics Coordination, SAP / ERP System Proficiency, Tender Support & Admin Documentation, Problem Solving & Complaint Handling.
On the other hand, I always focus on my Career Objective. In the short-term, I am going to adapt quickly to a new dynamic work environment and contribute effectively. In long-term, I want to become a key contributor to a sustainable and growing organization.
Trình độ học vấn / chuyên môn
Mô tả về quá trình học vấn/chuyên môn của bạn
education
Trình độ học vấn / chuyên môn
Vietnam Logistics & Aviation School
Supply Chain - Khác
2018 → 2019
Certificate in Supply Chain Executive
A specialized program providing in-depth knowledge of supply chain management, including purchasing, logistics coordination, demand forecasting, and international trade procedures. The course also covered practical skills such as warehouse management, customs documentation, and cost optimization strategies.
University of Economics Ho Chi Minh City
Accounting - Đại học
2009 → 2013
My background in accounting has provided me with a solid understanding of how financial data supports decision-making. During my time at the University of Economics – HCMC, I studied both theory and real-world applications of financial systems, tax regulations, and cost control, which helped build my accuracy and structured approach to any task.
Kỹ năng
Mô tả những kỹ năng và kinh nghiệm của bạn
experience
| Customer Relationship Management |
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| Sales Order Processing & Logistics Coordination |
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| SAP / ERP System Proficiency |
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| Tender Support & Admin Documentation |
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| Problem Solving & Complaint Handling |
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Kinh nghiệm làm việc
Mô tả kinh nghiệm làm việc
experience
Accountant & Admin Officer - HONG AN – Plastics
4/2008 → / (17 năm 3 tháng)
Ho Chi Minh, Vietnam
• Handled contracts, payroll, shipping coordination, and customs
• Managed procurement and VAT documentation
Accountant Receivable - EVERICH – Logistics
8/2014 → 8/2016 (2 năm )
Ho Chi Minh, Vietnam
• Managed invoicing, collections, and reconciliations
• Led a small AR team and worked across departments
Customer Service Officer - ATOTECH Vietnam – Chemicals
5/2016 → 8/2020 (4 năm 3 tháng)
Ho Chi Minh, Vietnam
• Processed orders, coordinated with warehouse/logistics
• Handled urgent requests and built strong customer relationships
• Used ERP for inventory and delivery control
Customer Service Representative - SABIC Vietnam – Plastic Industry
4/2021 → 8/2020 (8 tháng)
Ho Chi Minh, Vietnam
• Handled Korean clients’ orders, shipment tracking, and complaints
• Issued POs and confirmed shipping documents
• Managed customer data and supported SAP systems
Operating - ASEEPLUS & LOTUS
6/2024 → Hiện tại
Ho Chi Minh, Vietnam
• Managed procurement and compliance systems
• Developed SOPs and coordinated suppliers/logistics
• Ensured regulatory adherence and process consistency
Sales & Service Administrator - CARL ZEISS Vietnam
11/2022 → 6/2024 (1 năm 7 tháng)
Vietnam
• Respond to customer inquiries and support order-to-delivery process
• Collaborate with sales, logistics & technical teams
• Manage returns, customer feedback, and stock replenishment
• Support tenders and prepare contract documents
• Use CRM for customer records & KPI tracking
Mong muốn về công việc
Hãy nói cho nhà tuyển dụng biết những mong muốn của bạn về môi trường làm việc, vị trí công việc, địa điểm, thời gian và thu nhập...
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I am seeking a full-time position as a Customer Service Representative or Sales Administrator, where I can apply my 8+ years of experience in customer support, order management, and logistics coordination.
With a strong background in multinational and trading companies, I am confident in handling high-pressure tasks, ensuring customer satisfaction, and supporting cross-functional teams. I aim to contribute to a professional and growth-oriented environment where I can continue to develop my skills, support business operations, and build long-term value for both customers and the company.
Mong muốn về công việc
I am seeking a full-time position as a Customer Service Representative or Sales Administrator, where I can apply my 8+ years of experience in customer support, order management, and logistics coordination.
With a strong background in multinational and trading companies, I am confident in handling high-pressure tasks, ensuring customer satisfaction, and supporting cross-functional teams. I aim to contribute to a professional and growth-oriented environment where I can continue to develop my skills, support business operations, and build long-term value for both customers and the company.
Zalo
ĐÁNH GIÁ PROFILE
Nội dung nhập vào không được vượt quá 5000 kí tự.