1500 400
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IT Support Dynamics (N1-N2 Japanese - Offer Up To 26M - Open To Fresher)

Địa điểm: HCMC | Hạn nộp: 27/09/2025 | Mức lương: Thỏa thuận | Giờ làm việc: Giờ hành chính | Số lượng cần tuyển: 1

Nộp hồ sơ ứng tuyển

IT Support Dynamics (N1-N2 Japanese - Offer Up To 26M - Open To Fresher)

Nộp hồ sơ ứng tuyển

Thông tin cơ bản

Hạn nộp
27/09/2025

Mức lương
Thỏa thuận

Số lượng
1

Giờ làm việc
Giờ hành chính

Địa điểm
HCMC

Vị trí
Nhân viên

Mã QR giới thiệu

Mô tả công việc

Reviews issues and contacts customers to understand issues.

Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.

Resolves or escalates multiple and varied customer issues. Documents technical work and research.

Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.

Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.

Attends readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement

Provides feedback to improve products to more senior engineers or technical advisors.

Identifies potential defects and escalates to more senior engineers to resolve.

Provides feedback on how to improve automated tools.

Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems

Quyền lợi được hưởng

Competitive salary depending on experience

90% contribution of the gross salary to social insurance from the company side

Full salary during the probationary period

12 days of annual leave, 8 days of sick leave

Annual Health Checkup

Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of Department)

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Yêu cầu công việc

Proficient in Japanese (4 skills) (Advanced level) (N1, N2 cert is preferred)

Can understand English technical document, and have basic English conversation skills

Customer service mindset

Interested in the IT field

Working time: 8:00 AM – 5:00 PM

5 days/week (2 non-fixed days off - determined by the manager)

Includes holiday and Tet shifts as assigned, allowances provided per labor law

Any shift or schedule changes will be notified by the department head

Yêu cầu hồ sơ

Nộp hồ sơ online

Thông tin thêm

Công ty TNHH ITECHWX
Người liên hệ: Nhân sự
Điện thoại: 028 7109 6185
Xin lưu ý: Ghi rõ "Biết đến tin tuyển dụng tại Vieclamnhamay.vn" khi nộp hồ sơ cho chúng tôi. Xin cảm ơn!

GIỚI THIỆU NHÀ TUYỂN DỤNG

Ngày tạo gian: 17-06-2025

Quy mô:

We are iTechwx, established in mid-2022, with a dedicated team of 500-1000 employees operating across Ho Chi Minh City and Ha Noi City. We are also strategically planning to expand our presence to other regions within Vietnam in the near future. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.

THÔNG TIN LIÊN HỆ

Công ty TNHH ITECHWX

Địa chỉ: Tầng 12, Opal Tower, 92 Nguyễn Hữu Cảnh, Quận Bình Thạnh, TP. HCM

Lượt xem: 685

BÌNH LUẬN - PHẢN HỒI

Nội dung nhập vào không được vượt quá 5000 kí tự.

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